Terms of Service

Last updated: October 16, 2026

Overview

Welcome to CozyHaven. The terms “we,” “us,” and “our” refer to CozyHaven. We operate this online store and website, including all related information, content, features, products, and services, to provide you with a convenient shopping experience.

These Terms of Service (“Terms”) govern your access to and use of our website and services. By visiting our website, browsing our products, or making a purchase, you agree to these Terms and our applicable policies.

Please read these Terms carefully before using our website. If you do not agree to them, please do not use our services.

1. Eligibility and Use of Our Website

By using our website, you confirm that you are legally able to enter into a binding agreement under applicable law, or that you have the required permission from a parent or legal guardian.

You agree to use our website only for lawful purposes and in accordance with these Terms. You must not use our website in a way that violates applicable laws, infringes the rights of others, or interferes with the operation or security of our services.

2. Products and Product Information

We make reasonable efforts to display product descriptions, images, colors, dimensions, and other details as accurately as possible.

However, product colors and appearances may vary depending on your device, screen settings, lighting, and other factors. We do not guarantee that every product will appear exactly as it does on your screen.

Product descriptions, availability, pricing, and specifications may be updated at any time, subject to applicable law. We reserve the right to limit quantities or discontinue products where permitted by law.

3. Orders and Order Acceptance

When you place an order, you are submitting a request to purchase the selected products.

You will generally receive an order confirmation after submitting your order. This confirmation does not necessarily mean that your order has been finally accepted or shipped.

We reserve the right to reject, limit, or cancel an order where permitted by law, including in cases of suspected fraud, payment issues, product unavailability, or pricing or listing errors.

If we cancel an order after payment has been collected, we will arrange any applicable refund to the original payment method.

Please ensure that your shipping address, contact information, and order details are accurate before completing checkout.

4. Prices and Payments

Product prices and any applicable shipping charges, taxes, or other fees will be presented during checkout where required.

Prices, promotions, and discounts may change without notice, but changes will not retroactively alter completed purchases except where permitted by law.

You agree to provide current, complete, and accurate billing and payment information. Payments are processed through the payment methods made available at checkout and may be subject to the terms of the relevant payment provider.

5. Shipping and Delivery

Shipping options, estimated delivery times, and applicable charges will be displayed at checkout or communicated through our website.

Delivery estimates are not guaranteed unless expressly stated otherwise. Delays may occur due to carriers, weather, customs, operational issues, or other circumstances outside our reasonable control.

We will make reasonable efforts to assist with shipping inquiries. Your statutory rights regarding delivery and undelivered orders remain unaffected by these Terms.

Please review our Shipping Policy for additional information.

6. Returns, Refunds, and Exchanges

Returns, refunds, and exchanges are governed by our Return & Refund Policy, which forms part of these Terms.

Please review that policy before making a purchase. Nothing in these Terms excludes or limits rights that cannot legally be excluded or limited under applicable law.

7. Intellectual Property

All content on our website, including text, graphics, logos, images, designs, product descriptions, and website elements, is owned by or licensed to CozyHaven or the relevant rights holders and is protected by applicable intellectual property laws.

You may view and use our website for personal, non-commercial shopping purposes. You may not reproduce, distribute, modify, publish, or commercially exploit our website content without prior written permission, except as permitted by law.

8. Third-Party Services and Links

Our website may include services, payment options, applications, or links provided by third parties.

We do not control all third-party websites or services and are not responsible for their content, policies, or practices. Your use of third-party services may be subject to separate terms and privacy policies.

The inclusion of a third-party link does not necessarily imply our endorsement of that third party.

9. User Submissions and Feedback

If you submit reviews, suggestions, comments, or other feedback to us, you confirm that you have the right to submit that content and that it does not violate the rights of others or applicable law.

You grant us permission to use such feedback for legitimate business purposes, including improving our products and services and displaying reviews or testimonials, subject to applicable law and our Privacy Policy.

We are not required to keep unsolicited feedback confidential or provide compensation for it, except where agreed otherwise or required by law.

10. Prohibited Activities

You agree not to:

• Use our website for unlawful, fraudulent, or deceptive purposes.

• Interfere with website security or attempt to gain unauthorized access to systems or accounts.

• Upload or transmit malicious code or harmful material.

• Copy, scrape, or exploit website content in a manner that violates applicable law or our rights.

• Submit false order information or misuse promotions, discounts, or payment systems.

• Violate the intellectual property, privacy, or other rights of CozyHaven or third parties.

We may restrict or terminate access to our services where permitted by law if we reasonably believe these Terms have been violated.

11. Privacy

Your personal information is handled in accordance with our Privacy Policy.

By using our website, you acknowledge that your information may be processed as described in that policy and as otherwise permitted by applicable law.

Please review our Privacy Policy for details about the information we collect, how it is used, and the choices available to you.

12. Disclaimer of Warranties

To the extent permitted by applicable law, our website and services are provided on an “as available” and “as provided” basis.

We do not guarantee that our website will always be uninterrupted, secure, error-free, or available at all times.

Nothing in this section excludes any warranty or consumer protection that cannot legally be excluded or limited under applicable law.

13. Limitation of Liability

To the extent permitted by applicable law, CozyHaven will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products.

Nothing in these Terms limits liability where such limitation is prohibited by law, including applicable consumer protection rights or liability that cannot legally be excluded.

14. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless CozyHaven and its applicable service providers from claims, liabilities, and reasonable expenses arising from your material breach of these Terms, your unlawful use of our website, or your infringement of another person's rights.

This section does not apply to the extent a claim results from our own conduct or where indemnification is prohibited by applicable law.

15. Changes to These Terms

We may update these Terms from time to time to reflect changes to our business, website, services, or legal obligations.

The updated version will be posted on this page with a revised “Last updated” date. Changes will apply as permitted by applicable law and will not retroactively affect rights that cannot legally be changed.

Your continued use of our website after updated Terms are posted constitutes acceptance of the changes to the extent permitted by law.

16. Governing Law

These Terms are governed by the laws applicable to the operation of CozyHaven, without limiting any mandatory consumer protection rights that apply in your jurisdiction.

Nothing in these Terms prevents you from exercising rights available to you under applicable consumer protection laws.

17. Contact Information

If you have questions about these Terms of Service, please contact us through the Contact Us page on our website or use the contact details listed there.

CozyHaven
Website: https://mycozyhaven.store/
Email: xaxgugoubb@hotmail.com
Business address:Single member LLC · 1021 S Beeman St, Airway Heights, WA 99001, United States

Thank you for shopping with CozyHaven.

CozyHaven — A Little More Comfort, Every Day.